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Delivery & Returns

Oh So Pretty & Green Delivery & Returns


[Delivery]
Orders are processed within 2 working days. 
Standard delivery will take 2-4 working days and delivery charges vary between £3.35 and £4.95.
Deliveries over £45 are subject to free delivery.

Please note, there will be no paper receipt inside your order - we are committed to caring for the environment so are trying to reduce our usage. Please email us if you would specifically like a paper copy of your order details. Our aluminium and Brass ranges are packaged in boxes made from recycled cardboard. 

The above applies to UK mainland only. Areas outside of this will be subject to higher delivery charges and longer delivery times.



[Returns]
Please be aware that all our products are handmade, and slight differences between the same items can be expected. Any markings on a product is part of the character of that item and how it has been finished, and is not deemed as a defect.
All items are checked for faults before dispatch.
If you are not 100% satisfied with your product, please contact us within 14 days of receiving your item. We will explain our returns procedure and your item will be credited once the item has been returned in its original, undamaged, resaleable packaging and in an outer mail bag.
Please note we cannot refund postage costs.
Any items received damaged will be refunded and postage paid.