Frequently Asked Questions

Here are some of our most frequent asked questions. We've broken them down into sections to help you find the answer to the questions easily. Can't find the answer to your question? Not a problem, please contact us using the form on our Contact Us page and we will get back to you, usually within a few hours. Please check your spam.

About Oh So Pretty & Green

Who is Oh So Pretty & Green?

Oh So Pretty & Green are a Cheshire based company, owned by Kim who set up the business over a decade ago. The vision? To  fuse the gap between beautiful, colourful and contemporary tablewares and homewares with sustainability and affordability. Kim found that many of the products out there were either in one category or the other, and very rarely in both. The dream was to bring these two categories together and offer a range that ticked all of these boxes and Oh So Pretty & Green was born. For more information on Oh So Pretty & Green, please visit the About Us page.

Are you a big company?

No, we are a small family run business and every customer and order we get is super important to us. We pride ourselves on customer care and every order is packed with care and attention.

Are you on social media?

Yes, you can find us on Facebook @ohsoprettymacc and on Instagram @ohsoprettytableware We would love for you to join our social following as we are always updating our pages with the latest news, photos and reels!

The Products

Are the products on your website available anywhere else?

If you are after our own brand products (Recycled Aluminium, Gold, Sustainable Mango Wood & Brass Ranges) you can only buy these items here or on our Etsy Store. We are the designer and importer of this products and therefore have exclusivity. Our Jute, Felt, Basket and other ranges are available from other suppliers but we make sure these products have the correct credentials - that they are handmade and sustainable.

How easy are your products to clean?

All of our products come with care instructions as this alters from one range to the next, but they are not dishwasher proof. They are hand wash only and are really easy to look after - simply wipe with a damp cloth and dry - easy!

What can I use the bowls for?

All of our aluminium, gold, brass and mango wood bowls are very hard wearing and versatile and can be used for many applications. They can be used throughout the house for storing almost anything that needs a bowl to live in. They are just as useful in the kitchen as storage and serving bowls. They cannot be subject to heat or cold environments though.

Are they breakable?

Our products are very hardwearing due to their construction of metals and woods with enamel. Unlike glass or ceramic, they won't smash when dropped. The enamel is very hard wearing and unless mistreated, will not chip. We state these bowls can be used as key bowls due to their hard wearing nature. They are easily brought back to life if looking tired with a good metal cleaner like Peek, This can also be used on the enamel to brighten it back up if looking tired with use.

We only ask you don't leave food in these items overnight, put them in direct sunlight or next to a direct heat source (radiator) or put them in places where they will experience extreme temperature changes - oven/fridge/freezer etc.

Delivery & Returns

Do you offer free delivery?

Yes we do on orders over £45. Orders under this will be subject to a delivery fee of no more than £4.95. We always aim to keep the delivery cost to the lowest amount we can.

What if I want to return an order?

Not a problem! If you are not completely satisfied with an order, please contact us using the Contact Us page and will we give you the instructions on how to return your order for a refund or exchange, We just ask you do this within 14 working days and that the items is in original condition and packaging.

" First time purchase from this company, swift delivery and progress updates. Very happy with these colourful little bowls. Look great in the nearly decorated kitchen, adding a nice splash of orange. Nice quality as well, so would certainly use this company again. "

Helen B on our Small 4 Point Bowl